6/22/2022 How to handle sales people who get nervous when CSM's ask my disruptive discovery questionsRead Now"As a customer success professional, I work accounts in tandem with #sales. Some of them panic when I ask these (bold, disruptive, open-ended) discovery questions, even if the answers I get are great. Any advice for working with nervous sales folk?" That is an actual question from my webinar this week with Involve.ai - and I've heard it before. Here's my answer: Quick background
But consider the facts...
My suggestions:
Questions? Email me at bob@chieflisteningofficers.com.
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