How to handle sales people who get nervous when CSM's ask my disruptive discovery questionsRead Now
"As a customer success professional, I work accounts in tandem with #sales. Some of them panic when I ask these (bold, disruptive, open-ended) discovery questions, even if the answers I get are great. Any advice for working with nervous sales folk?"
That is an actual question from my webinar this week with Involve.ai - and I've heard it before. Here's my answer:
But consider the facts...
Questions? Email me at firstname.lastname@example.org.
Your comment will be posted after it is approved.
Leave a Reply.