Bob London - Radically Authentic Discovery - Training for Customer Success, Account Management & Sales

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9/18/2021

success league's kristen hayer interviews me on breaking down the vendor-customer wall (yes, that's a thing)

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I enjoyed speaking Kristen Hayer of The Success League on her podcast on my fave subject: using better questions to break down the vendor-customer wall.

While the wall is imaginary, it's very real.
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The good news is that, for the most part, vendors are responsible for creating the wall...so they can also tear it down!

Listen here.

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