Bob London - Radically Authentic Discovery - Training for Customer Success, Account Management & Sales
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6/24/2022

My favorite resources to upskill listening & empathy

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And two more resources:
  • Quiz: www.mindtools.com/pages/article/listening-quiz.htm​
  • Exercise: www.goodlisteningskills.org/active-listening-games-exercises-activities

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  • home
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  • What's a UBR?